Frequently Asked Questions

Everything You Need to Know About Taking On Me's Smart Fingerprint Lock

1️⃣ How does the smart fingerprint lock work?

📌 The lock works with fingerprint recognition technology, where you can easily register your fingerprint, and when you touch the sensor, the lock is opened immediately in less than a second.

2️⃣ Is it possible to register more than one fingerprint?

✅ Yes! Multiple fingerprints can be registered (depending on model), allowing family members or co-workers to easily use the lock.

3️⃣ What happens if the battery runs out?

🔋 The lock has a long battery life , and when the charge is low, it issues light and sound notifications . You can easily charge it with a USB cable in a short time.

4️⃣ Is the lock waterproof?

💦 Some models are water and moisture resistant, but it is preferable to avoid direct exposure of the lock to water to maintain its efficiency and service life.

5️⃣ Can the lock be used in multiple places?

🔐 Sure! The lock can be used to secure drawers, cabinets, desks, gym lockers, tool boxes, and even suitcases .

6️⃣ Is the lock completely secure and unhackable?

🛡️ Yes, the lock is based on each person's unique fingerprint technology , making it impossible for others to open it without your permission.

7️⃣ How can I reset the lock if I need to change the fingerprint?

⚙️ You can easily reset the lock by long pressing the setup button, then register new fingerprints by following the instructions in the user manual.

8️⃣ How do I order the lock and what is the delivery time?

🚀 You can order the lock directly from Taking On Me , and the order will be shipped within 24-48 hours , with fast delivery to your door.

💡 Have more questions? Feel free to contact us, we are here to help! 😊